FREQUENTLY ASKED QUESTIONS.

STORE is an episodic object company publishing one evolving world through chapters, evidence, products and real-world releases. Within that world, STORE CORP connects its people, places, systems and objects. The portal presents the published record and marks what remains unresolved.

STORE CORP is the institution at the center of the world. The portal organizes its people, locations, systems, objects and unresolved events across the published chapter sequence.

Yes. STORE’s published chapters, world files and collections are open to everyone. The Loyalty Card can open additional access, but it is not required to enter the world.

STORE is created and operated by Problem, an independent creative and technology studio. Problem leads STORE’s strategy, creative direction, technology, partnerships and production.

Email store@problem.tv for project, partnership, press, support, privacy or legal questions. Never include a seed phrase, private key or full payment credential in a message.

The Loyalty Card is a digital STORE piece—a key that can be recognized for chapter stories, releases, physical editions, collaborations and other openings announced by STORE.

Public evidence includes products and records released beyond the STORE CORP premises. Private evidence includes employee-issued or controlled materials. Lost evidence includes missing or discarded pieces whose return may change the story.

The complete Genesis collection can be explored through STORE, with verified collectibles and current ownership available through the official linked listings.

No. STORE’s published chapters, world files and collections are open to everyone. A compatible wallet is only needed when you want STORE to recognize a Loyalty Card or other digital pieces.

Yes. A read-only Loyalty Card check is free and should not ask to approve or move anything. Read every wallet message. Any action involving a piece, payment or permission must be shown separately.

STORE uses a public digital record to connect provenance and access across its physical and online world. A Loyalty Card can be recognized for releases and experiences across future chapters.

Revenue from STORE supports the continued development of the ecosystem, including future stories, artwork, products, collaborations, events and experiences.

Each Genesis piece has a public digital record linked from an official STORE listing. It is a creative record—not currency, equity, shares or an investment product.

Start with the piece links published on sto.re or the verified listings linked by STORE. Confirm the title, provenance and official STORE link before acting.

No. STORE is a living project. Benefits may have deadlines, capacity, geographic or age limits and may evolve, be substituted, paused or end. Holding a collectible does not create a permanent promise of any specific utility.

No. STORE collectibles are intended for creative, game, narrative, Loyalty Program and access use. They do not provide equity, dividends, revenue share or a guarantee of resale value, liquidity or profit.

No. Holding a collectible includes only the limited personal display license described in the Collector Terms. Copyright, trademarks, characters, lore and commercial rights remain with STORE, Problem and their licensors.

Each release will publish its own eligibility, claim window, shipping, taxes, location, capacity and registration details. A digital record is not a perpetual warehouse receipt, and travel or other event expenses are not included unless stated.

STORE cannot recover wallet keys or reverse public-record transfers. Secure your recovery phrase, verify official links and never send wallet secrets to support. STORE may restrict digital access connected to confirmed fraud or theft, but cannot rewrite the public record.